Cloud solutions have grown beyond as the latest buzzword in the tech space. Cloud-based services have emerged as game changing revolution enabling affordable accessibility of resources to businesses of all kind smoothly. The trends emerging in cloud technology are enabling businesses to drive better business performance and ensure agile business performance.
Cloud computing encloses plug-and-play solutions to run various functions ranging from communications to accounting operations smoothly. Enterprises have plenty of choices with cloud computing to improve their performance and create opportunities to expand their services. The flexibility offered by cloud-based services allows better provisioning of applications and all kinds of business solutions.
Let’s take a deeper look at cloud offerings and ways it enhances the business potential:
Hosted PBX
Organizations are increasingly shifting towards cloud infrastructure to support communication services as it ensures agile business solutions. Hosted PBX has brought a significant shift in the way various business operations are managed. It has added up agility to the organizations by offering a complete suite of features including auto-attendant with extension dialing, name dialing, IVR and hunt group support. These features offer easy means to collect callers’ information, check transaction, payment status, and order status easily.
Taking into account several benefits offered by hosted IP telephony deployments, small businesses are inclined to drive the majority of its operations through hosted PBX solutions. The possibilities to route the calls to cell phone, office assistant or voicemail based on priority and need makes hosted PBX systems an obvious choice not just for small businesses but also, for large corporations.
Toll-Free Numbers
Cloud offerings extend much beyond greater flexibility and real-time accessibility. Stemming out of the cloud offerings list, toll-free numbers aid in improving the quality and number of business leads. Also, toll-free numbers supplement businesses with cost-effective means to communicate by allowing customers to contact the subscribers at zero cost. This helps in promoting business and achieving business goals in time.
Ability to create extensions makes toll free numbers a great marketing tool. It allows businesses to build up its national as well as international presence easily. Easy to set-up toll-free number capacitates companies to develop a credible image by integrating a toll-free number at business cards, banners, and website which influences the return on investment significantly.
Hosted Dialers
A simple, fast and flexible solution for businesses that allow complete control over the communication services – dialers can help to enhance business performance. Predictive dialers, VICIdial, GOautodial can help to generate more in less time. On integrating dialers with cloud help businesses to gain enormous benefits. Hosted dialers give you the freedom to run reports as per your convenience and complete control over the tools.
Additionally, moving dialers to the cloud creates better integration possibilities. Better integration possibilities provide ideal resolution for call handling concerns in call centers and simplifies its various processes. CRMs and other systems such as compliance solutions and forecasting can be smoothly integrated with the predictive dialers in the cloud.
Wrapping it up
Cloud technology is helping businesses to shape up its performance significantly and ensure high availability and performance. As mentioned above, the cloud has capabilities to drive results beyond high performance. But, all can be reaped only if businesses are seamlessly integrated with cloud technology. Smooth integration with the cloud solutions can transform the way businesses manage resources without needing any specialist or IT personnel.
Advantages of cloud computing are compelling. Keeping businesses off track from cloud path can lead to losing of massive opportunities. So, build up a layer of cloud to streamline every business operation and take the best out of your business.